Why Operations Matters: What Most Business Owners Are Missing with Natalie Gingrich

Emily Williams

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Natalie Gingrich, Founder of The Ops Authority, explains why operations are crucial to a business owner. She walks us through her own journey to creating this incredible business, how she followed her heart every step of the way and got brave when it came to living the life of her dreams.

“I’m all about action. And so I can set the vision, but if I never take the steps it takes to get to that vision, then I’m living a complacent life. And that’s not how we’re going to live bold, confident, and courageous lives.”

-Natalie Gingrich


Natalie Gingrich, Founder of The Ops Authority, explains why operations are crucial to a business owner. She walks us through her own journey to creating this incredible business, how she followed her heart every step of the way and got brave when it came to living the life of her dreams.

For those of us who are visionaries and going to the next level, we’re always in creation mode. We always have the next bright idea, and the rest of our company has to try and just keep up.

We don’t put processes in place. We don’t look at the metrics. We don’t look at the numbers. We’re just so focused on the vision, and we can’t wait to make it happen. If this sounds like you, you’re

going to want to listen to this episode.

Let’s dive in!


How to move towards being stronger and more confident in your finances

Ways to get some quick wins in your operations

What a Director of Operations can do for you

How Natalie has scaled her company

How to connect the dots in your skillset and sell it


Natalie Gingrich is the founder and host of The Ops Authority. She has been in operations for two decades – either in healthcare, corporate America, or as an entrepreneur. Her goal is to bridge the gap and overwhelm when it comes to processes and systems, growing a team, and setting up solid business foundations.

She spent 15 years in corporate operations and leadership at a Fortune 150 company. When given the opportunity to leave, she put the knowledge, certifications, and experience to work by creating her own consulting firm as well as a certification. Natalie developed the Director of Operations certification to equip existing ops experts a flexible profession, outside of corporate but still playing a huge role in small businesses, globally.

Connect with Natalie Gingrich




Tune into the I Heart My Life Show with Success Coach Emily Williams to learn how to design a life you love, manifest more success and wealth, move past fear and blocks and create joy in your life and business. Emily and her world-renowned guests will help you create a life that’s better than your dreams and give you tangible action steps to get there — quickly. She’ll cut through the fluff and share what’s worked for her and the world’s most successful people. She believes that success is an inside job — not just about another strategy. The I Heart My Life Show will help you finally heart your life, experience extraordinary success, make more money, live according to your own desires, and give you permission to go after what you really want.


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Email: info@iheartmylife.com


More about Emily, her company I Heart My Life and her coaching programs can be found at www.iheartmylife.com.

Emily Williams is a success coach, entrepreneur, and author with a seven-figure business who, at one point, couldn’t get a job at Starbucks.

After experiencing a quarter-life crisis, she moved from Ohio to London (where she knew no one!) and in 2014 launched her business, I Heart My Life. She made $442 in her first month—and then went on to hit six figures in six months before her 30th birthday. She grew it to seven figures in under 18 months.

Today, she works with female entrepreneurs all over the world, helping them bust through the obstacles that hold their dreams and goals hostage so they can free themselves to live the lives they want, build their own online business and hit their money goals. She’s been featured in Money, Entrepreneur, Business Insider, Forbes, and Success Magazine.




E-mail: info@iheartmylife.com

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